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Refund & Cancellation Policy

Last updated: March 2026

1. Cancellation Policy

You may cancel your HabitCove subscription at any time. Here's how cancellation works:

  • You can cancel your subscription from your Profile Settings within the app.
  • Upon cancellation, you will continue to have access to premium features until the end of your current billing period.
  • After the billing period ends, your account will automatically revert to the free Seedling plan.
  • Your data (habits, dreams, intentions) will be preserved but premium-only features will be restricted.
  • No further charges will be made after cancellation takes effect.

2. Refund Policy

We want you to be satisfied with HabitCove. Our refund policy is as follows:

  • Monthly Plans: Refund requests must be made within 7 days of the charge date. After 7 days, no refund will be issued for that billing cycle.
  • Annual Plans: A full refund is available within 14 days of the initial purchase or renewal. After 14 days, a prorated refund may be issued based on the remaining months.
  • First-time Subscribers: If this is your first paid subscription, you are eligible for a full refund within 14 days, no questions asked.

3. How to Request a Refund

To request a refund, please follow these steps:

  1. Visit our Contact Us page.
  2. Send an email to our support team with your registered email address and reason for the refund.
  3. Include your transaction ID or payment receipt if available.
  4. Our team will review your request within 2-3 business days.

4. Refund Processing

  • Approved refunds will be processed within 5-7 business days.
  • Refunds will be credited to the original payment method used during the purchase.
  • UPI refunds: 1-3 business days.
  • Credit/Debit card refunds: 5-7 business days.
  • Net banking refunds: 5-10 business days.
  • Processing times may vary depending on your bank or payment provider.

5. Non-Refundable Situations

  • Requests made after the eligible refund window has passed.
  • Accounts terminated due to violation of our Terms & Conditions.
  • Partial month usage on monthly plans (beyond the 7-day window).
  • Promotional or discounted subscriptions, unless otherwise stated.

6. Plan Downgrades

If you downgrade from Oak to Seedling, the change will take effect at the end of your current billing cycle. No partial refunds are issued for mid-cycle downgrades.

7. Account Deletion & Subscriptions

If you request account deletion while holding an active paid subscription:

  • Your subscription will be automatically cancelled upon account deletion.
  • No refund will be issued for the remaining unused portion of your current billing cycle.
  • If you are within the eligible refund window (7 days for monthly, 14 days for annual), you may request a refund before submitting the deletion request.
  • We recommend cancelling your subscription first and using the service until the billing period ends, then requesting account deletion.
  • Deletion requests enter a 10-day review period. If you continue to use the app during this period, the request is automatically considered withdrawn and your account (including subscription) remains active.

8. Contact Us

For refund requests or billing questions, please reach out via our contact page or email us at support@habitcove.com.