Shipping & Delivery Policy
Last updated: March 2026
1. Nature of Service
HabitCove (habitcove.com) is a fully digital, web-based service. We do not sell, ship, or deliver any physical goods, products, or merchandise. All services offered through HabitCove are delivered electronically via our web application.
2. Digital Service Delivery
Upon successful payment and subscription activation, you will receive instant access to all premium features of HabitCove. Delivery of our digital service includes:
- Instant Activation: Premium features are activated immediately after successful payment confirmation from our payment gateway (Razorpay).
- Web Access: The service is accessible through any modern web browser on desktop, tablet, or mobile devices at habitcove.com.
- No Downloads Required: HabitCove is a Progressive Web App (PWA) — no app store download is needed, though you may optionally install it on your device for quick access.
- 24/7 Availability: The service is available around the clock, subject to scheduled maintenance or unforeseen technical issues.
3. Subscription Activation Timeline
- Successful Payment: Premium access is granted within seconds of payment confirmation.
- Payment Verification: In rare cases where payment verification takes longer (e.g., net banking), activation may take up to 10 minutes.
- Failed Payment: If payment fails or is declined, no subscription is activated. You may retry the payment at any time.
4. No Physical Shipping
Since HabitCove is a 100% digital service, there is no physical shipping, handling, or delivery involved. No shipping address is required at any point during the subscription process. There are no shipping charges, delivery timelines, or logistics associated with our service.
5. Service Availability
HabitCove is available to users across India and internationally. The service requires an active internet connection to access. We strive for 99.9% uptime but do not guarantee uninterrupted service due to potential server maintenance, updates, or circumstances beyond our control.
6. Issues with Access
If you experience any issues accessing your premium features after a successful payment, please contact us immediately:
- Email: support@habitcove.com
- Phone: +91 87899 16702 (Mon-Fri, 10:00 AM - 6:00 PM IST)
Our team will resolve access issues within 24 hours of receiving your complaint.
7. Contact Us
For any questions regarding this policy, please visit our contact page or email us at support@habitcove.com.